FAQs

Got questions about TrulyChinese? We got all the answers to basic questions and topics here!

Why can't I see my profile picture?

How can I upload my photos on TrulyChinese?

How can I share my private photos?

How can I switch to Premium?

What cards are accepted by TrulyChinese?

How can I cancel my subscription?

How to get a refund?

How do I change my email address?

How can I log back into my account if I forgot my password?

How can I block a user?

How can I report a user?

How do I delete my account?

How can I retrieve my account?